THE WAY FORWARD │ Level Up Philippine Agriculture!

Citizen’s Charter

FUNCTIONS

The Department of Agriculture is responsible for the promotion of agricultural development by providing the policy framework, public investments, and support services needed for domestic and export-oriented business enterprises. It is the primary concern of the Department to improve farm income and generate work opportunities for farmers, fishermen and other rural workers. It shall encourage people’s participation in agricultural development through sectoral representation in agricultural policy-making bodies so that the policies, plans and programs of the Department are formulated and executed to satisfy their needs.

The DA Central Office is primarily responsible for the planning formulation, execution, regulation and monitoring of programs and activities relating to agriculture, food production and supply. It promulgates and enforces all laws, rules and regulations governing the conservation and proper utilization of agricultural and fishery resources.

FRONTLINE SERVICES AND/OR REGULATORY FUNCTIONS SUCH AS ISSUANCE OF  PERMITS, LICENSES, CERTIFICATIONS AND OTHER RELATED ACTIVITIES ARE BEING PROVIDED AND IMPLEMENTED BY CONCERNED BUREAUS AND REGIONAL FIELD UNITS UNDER THE DEPARTMENT OF AGRICULTURE.

 

PERFORMANCE / SERVICE PLEDGE

We, the officials and employees of the Department of Agriculture – Office of the Secretary with the guidance of God Almighty do hereby pledge to:

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erve promptly, efficiently, courteously, justly and with no impartiality from mondays to fridays starting at 8:00 AM to 6:00 PM.

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nforce strict compliance with service standards, as embodied under RA 9485 and the guiding principles of RA 6713.

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esponsive to the needs of the farmers, fisherfolk, stakeholders as well as the transacting public.

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alue every citizen’s comments, suggestions and needs especially the poor, the underprivileged and those with special needs such as the disabled and the elderly.

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nitiate immediate action in rendering technical and suppport assistance to clienteles.

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ommitted to serve the public with integrity and dedication.

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nsure the public with accurate information though 24/7 access on DA’s policies, programs, activities through DA Website: www.da.gov.ph

ALL THESE WE PLEDGE BECAUSE YOU ARE OUR PRIORITY.

 

FEEDBACK MECHANISM

The Department of Agriculture would want to be of better service to YOU.
PLEASE LET US KNOW HOW WE HAVE SERVED YOU BY PROVIDING US FEEDBACK THROUGH THE FOLLOWING:
Accomplish our Feedback Form available at the DA Lobby and place it in the Drop Box located at the DA Lobby.

Talk to our designated BILIS AKSYON officers.

MS. JESSAMIN B. ARANAS
Administrative Officer V
Officer-in-Charge, Chief, Personnel Division
Ground Floor, Rm. 103 , DA-OSEC Bldg.

THANK YOU for your cooperation!

 

Citizen’s Charter PDF File